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| Joint Call |
| A customer call involving a salesperson and a manager where both parties have pre-determined the role each will play when in front of the customer. Joint calls succeed if the manager and the salesperson clearly delineate what each person will do before the call. |
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| Just-In-Time |
| A term often used to denote the availability of goods and services when needed. Organizations who operate using just-in-time principles are typically very analytical in their ability to predict needs, in order to not overstock, yet ensure sufficient product exists in inventory to produce or deliver on customer requirements. |
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